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Apr 2, 2020

Virtual PayCLT: John Tuders, UNCC Adjunct Professor of Innovation

Virtual-only PayCLT April 2nd (8am) – John Tuders: The Importance of Talent and Timing in Innovation


With all of the world-wide disease worries surrounding us, it’s important that we stay in touch with each other to keep learning and growing. Since gathering in person isn’t a smart thing to do right now, PayCLT is excited to continue serving our members by switching to Zoom only and bring in John Tuders, UNCC professor and Executive Director at Skookum, to present some of his research on innovation talent & decision making as well as some of his recent examples of payments innovation.


I believe innovation is a mindset, not a skill set. It involves approaching each challenge with an open mind, constantly testing new ideas, and learning quickly. This is the philosophy I’ve applied in every aspect of my life and career.

After working in business development, marketing and analytics roles for small and mid-size firms, I joined Bank of America, where I spent 17 years in product strategy, payments, fraud and digital innovation. I led a variety of teams (from 15-1600 people) and several major initiatives (from emerging payments and mobile technology transformation, to fraud strategy and innovation).

Over the years, I became Bank of America’s go-to “builder”: the person they called on to build out disciplines and structures whenever the organization wanted to move into a new space. My diverse experience and strong relationships enabled me to bring together disparate teams so we could forge new paths and products together. In just a few years, we grew the bank’s consumer and SB innovation practice from a siloed department with 6 people to a 60-person-strong incubator group that produced several ground-breaking technologies and patents during my tenure.

My passion for helping companies grow through design and innovation then led me to my current role as Executive Director, Growth and Innovation at Skookum, a Charlotte-based firm that improves lives and transforms businesses through digital products and experiences. While it was a big change after almost 20 years in financial services and telecommunications, I couldn’t be more excited to be part of a forward-thinking, values-based team that’s helping businesses around the world create their future.

In addition to guiding Skookum’s clients, I enjoy guiding students through IntersectionsUNCC and the Boys and Girls Club, as well as shaping the next generation of design thinkers as a doctorate student and adjunct faculty member at UNC Charlotte. In every endeavor, whether professional or personal, my goal is to always keep an empathetic ear and challenge the status quo so we can iterate and innovate together.


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Meeting ID: 394 870 3673

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Meeting ID: 394 870 3673

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