Join us for an insightful session to gain a comprehensive understanding of the strategic applications of large language models (LLMs) within the banking and payments industry. Explore the nuanced ways LLMs can enhance various facets of community banks, from revolutionizing fraud detection mechanisms to streamlining content management processes. While navigating the possibilities, participants will confront inherent risks and challenges associated with LLM implementation, addressing biases, data security and compliance considerations. The discussion will also delve into strategies for developing robust AI policies, emphasizing the need for clear guidelines to govern the responsible use of LLMs and safeguard sensitive data within the bank.
About our speaker:
Connor Heaton leads client projects in the areas of AI and Intelligent Automation and specializes in leveraging disruptive technologies to help financial institutions build efficiencies and revolutionize their operations. He also delivers engagements focused on modernizing strategy, operations, and organizational design in collaboration with our SRM Europe team.
Prior to joining SRM, Connor was a Senior Consultant with Deloitte where he managed Technology Strategy and Product Delivery for federal agencies. He has nearly a decade of experience in technology strategy, including working with the Departments of the Treasury, Homeland Security, and Defense.